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It was new as was described in the description. Thank you for your excellent service. I found it to be exactly as I expected it to be. It arrived very quickly and I was able to start on my project right away.
This wasn't a problem before but I now have a camera which produces RAW files so I will probably have to get another program like Photoshop Elements to really deal effectively with the RAW files. One thing, however, is that there is no support for RAW files. This is a good product and I use it often. I generally use Picassa for the quick and easy edits but I like some of the tools in Photo Pro X2 more. This is surprising in a product like this.
THE ITEM I ORDERED DID NOT OPERATE PROPERLY BUT I WAS NOTIFIED BY THE SELLER QUICKLY WITH A GUARANTEED FULL REFUND. I HAPPILY ACCEPTED THIS OFFER AND WOULD ORDER FROM THE SELLER AGAIN.
I am very partial to the PaintShop Pro Photo. I own Adobe PhotoShop Elements 7 and this software. Much more user friendly and a lot less of a learning curve for those quick jobs.
Etc.I have been in touch with Corel Support, and I've done everything suggested, including a clean reinstall (took about 2 hours of my time). Takes too long to delete, to rename files. I also have PSP X, which works fine on my computer. I cannot access Email (X2 cannot find IE)., cannot access Help files, a major drawback--X2 goes into error mode and sometimes freezes. PSP X2 is a flawed program, not worth the money. The Organizer: beware.
I stupidly thought I should upgrade to get more features. PSP X2 has been nothing but a headache. Yes, it is also bloatware. The reality is that Corel is not addressing the issues of this buggy program--they throw out fixes that have worked in the past for some people, but don't examine specific problems.All of my attempts to fix X2 took so long that I couldn't return it to Amazon and get a refund.
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